Hi, I'm Bill Rogers. I initiated TUG because my wife and I traded our very nice (Gold Crown & 5 Star rating) resort for what can only be described as a run-down converted motel. To say that we were upset, is to put it mildly.
The picture in the Exchange Resort Directory looked great! The description had everything we were looking for, even tennis. But when we got there...... The condo was probably WW II vintage and still had the original furniture (I have seen better thrown away on the street). But the straw that broke the camel's back was the tennis court (we love tennis and all our trades usually have tennis available). The only court was over grown with weeds and did not even have a net!) When we asked about it, we were told it had not had a net for years! So much for Resort Directory pictures and write-ups! We vowed we would never be ripped off again! From that time on, when we are in an area (and have time) we tour the timeshare resorts to find out what they are really like. We will no longer rely only on the Exchange companies for this information!
During our vacations, we found that most timeshare owners feel the same way. So, with the help of other timeshare owners, we have formed the Timeshare Users Group. We invite you to join us in this organization. The more members we have, the better the quality of information. Currently our BBS online forums has tens of thousands of other owners just like you! (previous versions of the TUGBBS forums over the past 19+ years have had hundreds of thousands of timeshare owners as well!)
By the way, the exchange company did credit us with their exchange fee ($69) to be used toward another exchange. What a joke! We lost a week's vacation, not to mention, the hundreds of dollars in maintenance fees we had to pay at our home resort.
Membership is available to anyone who owns or is thinking of purchasing a timeshare resort unit ( the best time to join our group is prior to buying your first resort so you can take advantage of the members experiences and learn which resorts to buy and how much to pay ). TUG is not limited to the USA and anyone in any country can join and participate!
The membership fee is only $15 for an entire year, no hidden fees or extra charges at all! Every member who joins TUG believes it is the best $15 ever spent on Timesharing!
Thousands upon thousands of members have saved millions of dollars through TUG and its advice, ratings, and online forums. Read member testimonials here!
TUG Member Testimonials
The TUG newsletter contains the most recent topics being discussed (or argued) by owners, as well as the most recent Timeshare reviews, Free Exchange ads, Last minute Timeshare rentals, and latest industry news!
With more than 50,000 subscribing Timeshare owners, it is the best way to keep up with topics and information important to owners and is completely free! Sign up today!
Access to Ratings & Reviews of more than 5000 Timeshare resorts all over the world!
All reviews are submitted by Timeshare owners who have traveled to these resorts and provide an accurate account of the property, room, local attractions and more!
The TUGBBS online community forums consists of nearly 80,000 other timeshare owners and is the first, largest and most informative online Timeshare Forum on the internet!
No timeshare question goes unanswered no matter how simple or complex! With Timeshare experts and owners alike, you will learn more from just reading and participating in these forums than you could ever imagine!
The TUG Timeshare Marketplace is one of the largest and most visited timeshare classified ad sites on the internet with nearly $30,000,000 in completed listings and thousands of current ads posted by owners!
All ads are open to the public and do not require membership to browse! TUG Members receive $75 worth of free ads, enough to sell or rent your timeshare all year!
TUG Advice is probably the most helpful section of the site for new buyers/sellers just getting into timesharing.
Written by owners, members and experts. These articles cater to the entry level and intermediate level timeshare individual and are a must read for anyone thinking of buying or selling a timeshare and those who want to make the absolute most out of their timeshare experience!