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| Contact Information for TUG This page describes all of the possible ways to contact TUG for anything timeshare related. Please use any of the contact methods below as appropriate! |
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| TUG CONTACT
INFORMATION Direct Email to Timeshare Users Group - tug@tug2.net This email should be used for
the vast majority of contact with TUG, anything from membership related
questions, to general timeshare information and advice. Or if
you simply just dont know who to ask, feel free to ask via this email
address. Unlike the phone options (below) this email address
is monitored and answered constantly and you WILL recieve a response
within 24 hours. Most times much much faster!
(note
please check your spam/junk email folder and or settings, as we have
had reports of our emails being improperly labeled as spam and thus not
making it to your inbox!)
TUG Review Managers and other Volunteeers http://tug2.net/vollist.htm TUG relies heavily on its
volunteers to handle many of the day to day tasks on the countless
thousands of pages on the site. You can email these
volunteers directly as appropriate using the links provided above.
Questions about a resort or a review? General
questions about a specific area of the site? Notice an error on a
review page? These volunteers are here to help and are owners
just like you!
Snail Mail The physical address for TUG to send all correspondance is: TUG P.O.. box 1442 Orange Park, FL 32067 Phone/FAX numbers Please note that the TUG phone
line is only answered between 12pm and 5pm EASTERN time. You
are welcome to leave a message after those hours, but you are much more
likely to get assistance with your issue if you send an email to
tug@tug2.net instead as that will be checked before any voicemail
messages.
General TUG questions and contact - 904 298 3185 TUG Order line - FOR MEMBERSHIP PAYMENTS OR RENEWALS ONLY - 1 800 243 1921 Fax line - 1 419 793 5716 (ensure you include your EMAIL with any fax) AOL Instant Messenger - Live Chat! For those of you with AOL or AIM - you can send a message to us and chat live during business hours via the screen name "TUGTIMESHARE" Drop us a note and say hello! |
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page updated Aug 24, 2010 by B Rogers - Send email regarding this page to tug@tug2.net